Formex
Privacy Policy
Last updated: June 2026
Formex ("we", "us") respects your privacy. This policy explains what information we collect on formex.industries, how we use it, and the choices you have.
1. Information we collect
Analytics data: with your consent, we use Google Analytics 4 and Microsoft Clarity to understand how the site is used. This may include pages viewed, time on site, approximate location (city/country), device and browser type, and on-page interactions. Microsoft Clarity may also record anonymized session activity (clicks, scrolls, mouse movement) to produce heatmaps.
Information you provide: when you request a quote or contact us, we collect the details you submit — such as your name, email, phone number, company and message. These are sent to us by email (via EmailJS) so we can respond.
2. Cookies & consent
Analytics cookies and scripts load only after you select "Accept" on our cookie banner. If you select "Decline", no analytics are loaded. You can change your choice at any time by clearing the site’s cookies/site data in your browser, which will show the banner again.
Strictly necessary functionality (such as remembering your consent choice) does not require analytics cookies.
3. How we use your information
To operate, maintain and improve the website and user experience; to respond to your quote requests and enquiries; and to keep the site secure. We do not sell your personal data.
4. Third-party services
Google Analytics (Google LLC) — see Google’s Privacy Policy at policies.google.com/privacy.
Microsoft Clarity (Microsoft Corporation) — see Microsoft’s Privacy Statement at privacy.microsoft.com.
EmailJS — used to deliver contact/quote messages to us; see emailjs.com/legal/privacy-policy.
5. Data retention
Analytics data is retained according to the providers’ standard retention settings. Quote and contact messages are kept for as long as needed to handle your request and our business records.
6. Your rights
You may request access to, correction of, or deletion of the personal information you have provided to us. To exercise these rights, contact us using the details below.
7. Contact
For any privacy questions or requests, email us at contact@formex.industries.